Automatically captures records of all communications events for billing review
February 2, 2009, Tampa, FL: Proximiti Communications Inc. today announced WorkTRAKR service which creates a detailed communications log for each user itemizing phone calls and e-mails from office and mobile environments. The WorkTRAKR communications log is a powerful tool for any time keeper insuring that all communications events are captured, documented and available for billing. Importantly, too, WorkTRAKR log and reports allow corporations, partnerships and individual users to document business expense deductions for IRS requirements surrounding the use of mobile phones.
The WorkTRAKR applications is installed on office or laptop PCs, user smart phones, and optionally with office phone systems and meets the needs of almost any time keeper in any industry. Once installed the WorkTRAKR service captures communications event records automatically and at the direction of the user can include start and stop times, preparation times, contact information, and even client and subject matter data. Proxmiti’s WorkTRAKR service is typically billed monthly on a per user basis with discounts available for annual plans and multiple users in a firm. Importantly, a firm can benefit from only partial adoption within the firm of Proximiti’ service making it profitable from day one.
Users can download enabling WorkTRAKR software in less than 5 minutes for use on their Blackberries or Windows Mobile equipped cell phones and for their personal computers using Microsoft Outlook. For office phone systems, WorkTRAKR configurations can support over 250 PBX and key systems and installation can be completed in one hour or less. WorkTRAKR service is can be individually configured by each end user to work with almost any billing methodology. Furthermore, the service is "smart" in that it uses prior assignments to suggest which accounts or matters to assign to a particular logged event.
Gregg Smith, President of Proximiti, stated that "Our WorkTRAKR application brings 21st century billing support for new edge communications practices. Any practitioner who bills by the hour whether lawyer, accountant, architect or professional will see immediate gains from increased billings as well as savings in administrative support."
Early users report four economic benefits to using WorkTRAKR: (a) capturing previously unbilled revenue; (b) fewer disputed client bills with WorkTRAKR logs exported automatically to billing systems; (c) reduced time spent by time keepers on administrative and non-billable activities; (d) substantially reduced administrative support requirements; and providing support for IRS tax audit purposes. With an average per user cost of $250 per year, the service can more than pay for itself with just one hour of increased billing while providing the associated administrative services for free.
Offering further benefits, the WorkTRAKR application now integrates with Abacus legal management software and has scheduled many other popular programs including Tabs3 for integration during the upcoming quarter. WorkTRAKR service can also work easily on a stand alone basis with export capabilities to almost any end user billing systems.
Proximiti Communications is a leading provider of voice over IP and broadband services along with leading edge phone systems. Legal firms can also obtain a free telecom audit from Proximiti by filling out a short questionnaire. Firms often find that with integrated Proximiti systems not only can they get the benefits of WorkTRAKR but obtain significant substantial cost savings as well on core voice and data services. Gregg Smith, the CEO of Proximiti, notes that "today’s business environment demands that firms do more with less and our service set ranging from WorkTRAKR to fully integrated solutions including all of Proximiti’s services can generate impressive cost savings, higher revenues from capturing more billable events, and productivity improvements benefitting the entire firm. It’s truly a win-win proposition. And whether a firm pays mobile phone bills directly or provides a monthly allowance, WorkTRAKR automatically creates the documentation you need to support IRS requirements for tax deductions."
To learn more, call 1-866-592-6626 or visit our web site at www.proximiti.com.
Proximiti Communications is a leading software developer for mobile applications and also provides communications services for small and medium sized businesses including VoIP. Proximiti serves over 200,000 users with its products. The company is headquartered in Tampa, FL.